FAQ

  • One to two weeks depending on our work load. We’ll contact you a few days before it’s finished to schedule a day and time for delivery.

  • Delivery is free in San Francisco. For the rest of the bay area delivery fee is $150

  • NO, IT COMES IN SECTIONS. WE WILL ASSEMBLE IT WHEN WE ARRIVE. ASSEMBLY TIME IS ABOUT TWO TO FOUR HOURS.

  • Not at this time. Perhaps we will if demand warrants shipping.

  • Trash Bin Hidee warrants all materials and workmanship for a period of one (1) year from the date of purchase.

    Restrictions:

    1. Payments must be made in full.

    2. Trash Bin Hidee’s liability under a warranty claim will not exceed the Total Price charged for the product.

    3. The customer shall make warranty claims immediately upon discovering defect or performance problem.

    4. The product has not been modified in any manor except when normal maintenance is performed.

    5. Product must be used for ordinary residential purposes. Rental or other commercial use is not allowed.

    6. The Hidee has not been moved from it’s original installation location.

  • BASIC HIDEE

    We recommend a level surface of concrete, brick, or pavers. If placed on bare dirt, grass, or gravel, lay a plastic moisture barrier at least 5 mils thick or similar weed barrier.

    MODEL 5A

    The Model 5A does not have a floor. This requires that we install it on a level concrete pad. At installation, we will anchor the front and back support legs to the concrete pad.

  • Feet support the Hidee and are adjustable to 2-1/2 inches. Consequently, the surface should not slope more than 2-1/2 inches between opposite corners.


    Leveling pedestals must be installed if the slope is greater than 2-1/2 inches. The use of leveling pedestals raises the floor so you might want to consider a ramp.

  • BASIC HIDEE

    We use pressure treated lumber for the frame.

    You can choose the Hidee exterior.
    T1-11 plywood siding.
    Redwood.
    Ipe.

    MODEL 5A

    You can select the wood best suited for painting or staining.

    · For painting, the frame is Construction-Common grade Redwood, and primed Redwood is used for the siding.

    · For staining, the wood is Clear-Heart grade redwood for both the frame and the siding. Clear-Heart grade means the lumber is all heartwood without knots.

  • The exterior is left unfinished unless paint or stain is ordered.

  • Yes. Submit a Contact Us form. Tell us the customization you desire. We’ll be happy to work with you.

  • “Property owners who want to install and maintain a minor sidewalk encroachment in the public right of way fronting their property can apply for a Minor Sidewalk Encroachment Permit at San Francisco Public Works, Bureau of Street-Use & Mapping (BSM).” – Public Works web site.