Frequently Asked Questions

  • It depends on where you plan to place your Hidee and how much space you have available.

    • The Front Access Hidee’s main advantage is the ease of bin removal thanks to its wide front doors and the way the bins are oriented.

    • The Side Access Hidee’s chief benefit is its narrow footprint, making it ideal for tighter spaces or alongside driveways.

  • Two reasons:

    1. To hide the bins from view by passersby unless it’s elevation or set-back from the sidewalk make the bins unviewable from the sidwalk.

    2. To prevent people who are not members of your household from disposing their trash in your bins, potentially creating a mess or incurring additional disposal costs.

    • Two to three weeks is typically the time frame we’re looking at, but it may vary depending on our current workload.

    • We want to keep you in the loop, so we’ll be sure to contact you a few days before your Hidee is finished to schedule a convenient day and time for delivery and installation.

  • No

    • Your Hidee arrives in sections and we will assemble it on-site when we delivery it.

    • Expect assembly to take roughly two to four hours, depending on the model you ordered.

  • Trash Bin Hidee warrants all materials and workmanship for a period of one (1) year from the date of purchase.

    Restrictions:

    1. Payments must be made in full.

    2. Trash Bin Hidee’s liability under a warranty claim will not exceed the Total Price charged for the product.

    3. The customer shall make warranty claims immediately upon discovering defect or performance problem.

    4. The product has not been modified in any manor except when normal maintenance is performed.

    5. Product must be used for ordinary residential purposes. Rental or other commercial use is not allowed.

    6. The Hidee has not been moved from it’s original installation location.

    • We use sturdy Douglas Fir lumber for the frame.

    • For the exterior you can choose the siding. Siding options include

      • T1-11 Plywood Siding

      • Redwood

      • Ipe.

  • Yes.

    • Please submit a CONTACT US form and tell us the customization you’d like. We’ll be happy to discuss your needs and work with you to create the perfect solution.

    • Here are PICTURES of custom Hidees.

  • YES.

    • Delivery is free within San Francisco, Daly City, Emeryville, Berkeley, Piedmont, and Oakland.

    • For the remainder of the Bay Area, a delivery fee of $150 applies

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    • Feet support the Hidee and are adjustable up to two inches.

    • Consequently, the surface should not slope more than two inches between opposite corners; otherwise, leveling pedestals will be installed. The use of leveling pedestals raises the floor on one side.

    • The maximum height difference from one side to the other cannot exceed nine inches.

    • And you may wish to consider purchasing a ramp to accommodate larger slopes.

  • Yes.

    • Unless paint or stain is specifically requested and ordered, the exterior is left unfinished by default.

    • You may choose one of our available color options, or provide the exact brand and color you prefer to have applied.

    • You may place your Hidee anywhere on your property, wherever it best suits your needs.

    • However if you need to place your Hidee on the sidewalk in front of you home, you must obtain a MINOR SIDEWALK ENCROACHMENT PERMIT from the San Francisco Public Works department.

  • The DIMENSIONS page show the inside dimensions, the outside dimensions and the overall dimensions. Each set of dimensions are expressed as the width, depth, and height.